Our route to your successful business management.
In pursuit of innovation and collaboration, Ed Hansen, an industry innovator with over 30 years of experience, and Tom Murphy, a leading software developer with over 25 years of expertise, joined forces to address the challenges posed by tired, sluggish, and outdated software solutions. Together, they created EXT, a cutting-edge platform that leverages decades of business logic and experience to bridge gaps and elevate your business to its fullest potential.
At EXT, we aspire to be part of your team, working alongside you to achieve your goals. Our commitment to shaping a brighter future hinges on the success and satisfaction of our clients. Join us on this journey, and together, we'll redefine what's possible.
Ed starts Hansen Lawn and Gardens Ltd., an Ottawa-based landscaping company. The business was run using paper-based methods as cell phones and computers were not yet in use.
In need of a way to manage all business information, HLOD (Hansen Landscaping Online Database) is created initially as simple Lotus spreadsheets.
Realizing our initial spreadsheet needed something more, we decided to upgrade HLOD to include more features for improved business management. Our new feature included better estimates, invoicing, call tracking, and information storage.
Our system is enhanced with work order management and supply tracking capabilities, revolutionizing the company's operations by automating renewals.
Historical data is incorporated into reports, transforming data-driven decision-making and significantly improving profit margins.
Our new Routing feature is introduced, optimizing crew schedules, reducing office workload, and enhancing client communication.
After using this software for many years, we realized that this could revolutionize business management for so many. We decided to share HLOD with other companies, aiming to help them achieve similar success.
With a new name and a brand to match, EXT is officially launched as a cloud-based app, leveraging all the business logic and know-how accumulated over the years.
With this launch, we’ve revamped user interface for a more user-friendly experience and simplified setup and customization options to cater to a wider audience.
For 2024, we are planning to continue to grow and improve the app to reach more businesses. Our goal is to expand to encompass landscaping services, enhancing the operational efficiency, and customer service of these businesses.